Professional Standards & Ethics
Professional standards and ethics for insurance agents.
Core Ethical Principles
Clear, accurate information with no hidden assumptions.
Maintain training, licensing, and product knowledge.
Recommendations aligned with client goals and risk profile.
Disclose compensation and mitigate conflicts.
Technical Standards for IUL
Proper illustration, disclosure, and product understanding are fundamental. Agents should be able to explain how interest is credited, what assumptions are guaranteed, and the variability of performance under different market conditions.
- Indexed crediting methods and participation rates
- Caps, floors, and policy charges impact
- Guaranteed vs. non-guaranteed assumptions
- Sensitivity analysis and stress testing
Best Practices for Agents
- Annual policy reviews
- Ongoing ethics & licensing education
- Avoid high-pressure sales
- Document recommendations clearly
- Transparent communication
Benefits of High Standards
Transparent practices build client confidence and long-term relationships.
Sustainable, compliant growth through repeat business and referrals.
Reduce compliance risk and protect client outcomes.
NFIA Contact Information
Verification Hotline
1-800-NFIA-VER
Monday–Friday 8AM–8PM EST
Headquarters
Washington, DC
Federal District Office
For agent verification inquiries, consumer protection concerns, or professional certification questions, contact the National Federation of Insurance Agents through our official channels listed above.