Terms and Conditions

Effective Date: September 24, 2025
Last Updated: September 24, 2025

Welcome to the website of the National Federation of Insurance Agents (NFIA), accessible at https://nationalfia.org/
(“Site”). These Terms and Conditions (“Terms”) govern your access to and use of our Site, services, directories, verification tools, and any other resources we provide. By accessing or using this Site, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our Site or services.

1. Use of the Site and Services

You agree to use NFIA’s Site and services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.

Access to certain features, including the Agent Directory or Verification Lookup tools, may require registration, membership, or professional credential verification.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2. Membership and Verification

NFIA provides verification services to ensure that insurance agents meet required licensing and credentialing standards.

By submitting information for verification, you represent and warrant that all information provided is accurate, complete, and truthful.

NFIA reserves the right to deny or revoke access to its directories or services if fraudulent, misleading, or false information is provided.

3. Intellectual Property

All content on this Site, including text, graphics, logos, trademarks, databases, and software, is the property of NFIA or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, display, or exploit any content from the Site without prior written consent from NFIA.

4. Prohibited Conduct

When using the Site or services, you agree not to:

Misrepresent your identity, credentials, or licensing status.

Attempt to gain unauthorized access to NFIA systems or user data.

Use the Site to harass, defraud, or harm others.

Upload viruses, malware, or harmful code.

Engage in activities that interfere with the security, performance, or integrity of the Site.

5. Disclaimers

NFIA provides its directories, verification tools, and resources “as is” and “as available,” without warranties of any kind, whether express or implied.

NFIA does not guarantee the accuracy, completeness, or timeliness of the information provided in the Agent Directory or Verification Lookup.

NFIA is not responsible for errors, omissions, or outcomes resulting from reliance on the Site’s content.

6. Limitation of Liability

To the maximum extent permitted by law, NFIA, its affiliates, officers, and employees shall not be liable for any damages, losses, or claims arising out of or related to:

Use of or inability to use the Site or services.

Reliance on information from NFIA’s directories or verification tools.

Unauthorized access to or alteration of your submissions or data.

Your sole remedy is to discontinue use of the Site.

7. Indemnification

You agree to indemnify, defend, and hold harmless NFIA, its affiliates, officers, and employees from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or misuse of the Site.

8. Third-Party Links and Services

The Site may contain links to third-party websites or services. NFIA does not endorse, control, or assume responsibility for the content, privacy policies, or practices of third-party sites. Your interactions with third parties are solely between you and them.

9. Termination of Access

NFIA reserves the right to suspend or terminate your access to the Site or services, without notice, if you violate these Terms or engage in conduct harmful to NFIA, other users, or the public.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States and the District of Columbia, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of courts located in Washington, DC, for any dispute arising under these Terms.

11. Changes to These Terms

NFIA may update these Terms from time to time. The “Last Updated” date will reflect the latest revision. Your continued use of the Site after updates constitutes acceptance of the revised Terms.

12. Contact Us

For questions about these Terms, please contact:

National Federation of Insurance Agents (NFIA)
Washington, DC – Federal District Office
Email: info@nationalfia.org

Verification Hotline: 1-800-NFIA-VER